BUILDERS ALWAYS FOLLOW UP

Not every bathroom quote is accepted on the spot.
Always send a 24 hour follow up and a Day 3 follow up.

Follow Up 1

Send it while it's still fresh in their head. This message protects your margin by setting expectations before the price arrives.

Hi [Name], great meeting you 😊 Quote includes a £[X] materials allowance — if fittings come to £[Y], you just cover the £[Z] difference. This quote is based on agreed work only. If you add anything extra, or the rip-out uncovers old pipework that needs changing, I'll let you know first and price it separately. Quote over shortly 👍
Follow Up 2

Send it 2 hours later

Gives them time to read Follow Up 1 first so the terms land before the price does.

Here's your quote 👇 Full [Job Type] — [Client]'s Property 📋 [Scope of work] 🧾 Total: £[Total] (inc. VAT) 📅 Start: week of [Date] To secure your slot I need a 10% deposit (£[Deposit]): 🏦 Bank: [Bank] 👤 Name: [Your Company Ltd] 🔢 Sort: [XX-XX-XX] | Acc: [XXXXXXXX] Once that's in I'll confirm your start date. Any questions just shout.
Follow Up 3

Send it exactly 3 days later

Most builders never follow up. This one message alone wins jobs they would have lost.

Hi [Name], just checking in on the quote 😊 Start date still free but I've got another job looking at that week — let me know either way 👍
🏠
Visit done
→
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Follow Up 1 on the drive back
→
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Follow Up 2 after 2 hours
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Follow Up 3 on Day 3